The Open Issues Aging widget displays information by the Age of the issues, and the Days until to or the Days Past Due.
There are a couple of items to keep in mind with this widget. These items are below:
- The Issue Date is required to calculate the Age of the issue.
- A Due Date or Target Resolution Date is needed to calculate the Days until Due or the days Past Due.
- If the item is not yet due, the Past Due (Days) will be a Negative number.
- If the item has a resolution date or completion date entered, the issue age and past due age will no longer calculate.