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User Access Levels

The following table lists the various access levels.

Level View Update Add Assign Archive Delete
Administrator Yes Yes Yes Yes Yes Yes
Manager Yes Yes Yes Yes Yes  
User Yes Yes Yes      
Assignee Yes Yes        

 

ASSIGNEE ACCESS LEVEL DETAILS

The Assignee level provides additional granularity to what the person can view.  The fields can be View Only, Hidden, or Editable.  Some of the fields cannot be hidden, such as Issue Name.  From the Admin page, the Assignee Access Levels can be changed.  These changes are for all users assigned the Assignee level, it is NOT configured per user. 

To make changes, select the setting for the specific field, then click save.  The updated access will be applied to all assignee level users.

 

 

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