Filter/Search helps you narrow the Issues page to the records you need without changing the issues themselves.
Filter the issue list
- Open Issues.
- Select Filter/Search.
- Enter or select the criteria you want to use.
- Select Search to keep the filter panel open, or Search & Close to apply the filter and return to the list.
- Select Clear to remove the current filter values.
Available filter types
Available criteria include Issue ID, Issue Name, Description, Audit, Priority, Status, Primary Assignee, Owner, Department, tags, age, due-date options, location fields, root cause, audit type, repeat status, followed status, archived status, and configured custom fields.
Search tips
- Start with one or two criteria, then narrow the results further.
- Use Due or Past Due to focus on deadline-driven work.
- Use User Follows to find issues you are monitoring.
- If a result is missing, select Clear and check for a filter value left in another section.
Current interface (v3.11–v3.12)
The current Issues page uses the same matching behavior as quick search for Contains. Custom date filters keep the selected day and show it as a pill. Issue tags use one autocomplete field for existing or new tags, and filter changes remain in draft until you select Search or Search & Close.
The screen below reflects the current Manage Issues layout and AI Advisor entry point.Current Manage Issues screen.