Filter/Search helps you narrow the Issues page to the records you need without changing the issues themselves.
Filter the issue list
- Open Issues.
- Select Filter/Search.
- Enter or select the criteria you want to use.
- Select Search to keep the filter panel open, or Search & Close to apply the filter and return to the list.
- Select Clear to remove the current filter values.
Available filter types
Available criteria include Issue ID, Issue Name, Description, Audit, Priority, Status, Primary Assignee, Owner, Department, tags, age, due-date options, location fields, root cause, audit type, repeat status, followed status, archived status, and configured custom fields.
Search tips
- Start with one or two criteria, then narrow the results further.
- Use Due or Past Due to focus on deadline-driven work.
- Use User Follows to find issues you are monitoring.
- If a result is missing, select Clear and check for a filter value left in another section.