FAQ

Audit / Issue Management

• What file types can be uploaded?
• How do I add an audit?
• How do I assign an issue to someone else?
• How does the Filter/Search feature work?
• How do I add or edit a tag?
• How do I use the Comments section?

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Monitoring Activity

• What are Tags?
• How do I set issues that I want to follow?
• How can I monitor issue status changes?

User Management

• What happens to assigned issues if we remove a user?
• What access levels can be assigned?
• How do I add new users?

Account Management

• Can we limit what an Assignee can view?
• Do you offer discounts or promotions?
• What account types are available?
• How do we upgrade to a paid account?
• What happens if we downgrade from a paid to free account?